University of Delhi 2010-2nd Year M.Com Commerce MANAGEMENT OF TRANSFORMATION UNIVERSITY - Question Paper
[This question paper contains 8 printed pages ]
Your Roll No 3TTW srprqrer .
Course 438 * MANAGEMENT OF TRANSFORMATION (Admissions of 2004 and onwards)
Time : 3 Hours Maximum Marks 75
TO : 3 Tjoifo : 75
(Write your Roll No on the top immediately on receipt of this question paper )
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Note : Answers may be written either in English or m Hindi, but the same medium should be used throughout the paper
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Attempt All questions All guesiions carr> equal marks
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Organizations in India with a long history of family ownership cant be transformed to meet the challenges of the 21st Century" Critically evaluate the statement
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Explain the concept of Leadership from Within Discuss the steps for developing /oadership from Within Also give examples m support of your answer from the corporate world at the global level
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"Turnaround Management can be done in a sick organization by only injecting new people to lead the organization" Critically evaluate the statement Also discuss the role of BIFR in revival of a sick unit
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Define sickness and discuss its causes and symptoms in organizations Also discuss one success story of an organization where turnaround has taken place from a sick unit to a successful unit
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"Business Process Reengineering is not good for Indian Organizations due to large size of population in India" Critically evaluate the statement Also discuss one example of successful implementation of BPR
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Explain the concept of Business Process Reengineering Discuss the five steps methodology to implement BPR
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4 Attempt any two of the following
(a) Write a short note on emerging horizons of management in changing Environment
(b) Distinguish between Charismatic leadership and Non-Chansmatic Leadership
(c) Write a note on Autonomous us Induced inventions
(d) Problems of Technology Transfer
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5 Read the following case study and attempt the questions given at the end
ABC Ltd is a Original Equipment Manufacturer (OEM) of Maruti Udyog Limited (MUL) and is consistently supplying auto parts to MUL It faced challenges once
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when MUL asked to reduce the prices of the products and it could pass the challenges of that time by automating the processes at the plant After the launch of Nano Car again the pressure to produce low price car has come and MUL has asked once again its suppliers to reduce the pnces of auto components ABC Ltd has already done automation and is m a fix about how to reduce the pnces further by reducing cost The CEO of ABC Ltd Mr Ram contacted a Management Consultant Mr Shyam and he said that he will have to do system study before giving any comments Shyam took one month to study the entire system and processes and found the following
(1) Automation was done without reengineering the processes
(n) The hierarchies also were the same m the ABC Ltd (m) The suppliers of ABC Ltd were also the same from a nearby place since the inception of ABC Ltd
(iv) Quality assurance program was there but six sigma was not in use
(v) The mindset of people working in the organization was that they are doing their best in the best possible manner
(vi) The attrition rate was not high but the motivation level was also not very high
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(vn) More than two-third of the staff was having more than 20 years of experience and it was difficult for these people to cope with the automation that was implemented in the organization some time back Ram was informed about these and he agreed with the findings Questions
(a) If you are the Management Consultant then what changes would you suggest to ABC Ltd for transforming the organization to meet the new challenges
(b) If you are the CEO of the ABC Ltd then what would you do after going through the report
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| Earning: Approval pending. |
