Alagappa University 2008 B.A Public Administration BUSINESS COMMUNICATIONS - exam paper

DISTANCE EDUCATION
B.A. DEGREE EXAMINATION, MAY 2008.
First Year
Public Administration
BUSINESS COMMUNICATIONS

Time : 3 hours Maximum : 100 marks
part A — (5x eight = 40 marks)
ans any 5 ques..

1.Explain the elements of communication.
2.List out the kinds of enquiry letters.
3.Who is travelling salesman? discuss his functions.
4.Briefly discuss the indemnity bond.
5.What is reports? elaborate the characteristics of a good report?
6. elaborate the content of order letter?
7.Draft a sales letter introducing a new mobile phone.
8.Write about the special points that are to be observed while writing an essay.

part B — (4 x 15 = 60 marks)
ans any 4 ques..

9.Is communication essential to business?
10.Write a letter cancelling an order for yarn as the goods ordered did not arrive on time.
11.Write a letter to the insurance company claiming the amount for the damage caused by fire in your company.
12.Draft an application for the post of lectured in a private college.
13.Draft a report reviewing the fluctuations in the Turmeric market of your city during the last 2 months.
14.Write an essay not exceeding 300 words on any 1 of the subsequent
(a)Our industrial growth today
(b)Domination of private sectors in mass media
(c)Self help groups in rural areas.
15.Discuss the types of business letter.

Earning:   Approval pending.