Alagappa University 2008 B.A Public Administration BUSINESS COMMUNICATIONS - Question Paper

part A — (5 X eight = 40 marks)
ans any 5 ques..

1.Explain the process of communication.
2.What do you mean by offers? discuss the circumstances in which they are used.
3.Who is an agent? elaborate his services?
4.What are the contents of a sales letter?
5.What do you mean by minutes? elaborate its uses?
6.Write a brief essay on the uses of internet banking.
7.Write a sales letter introducing a new kind of refrigerator in the market.
8.What is meant by report? elaborate the kinds of reports?

part B — (4 ? 15 = 60 marks)
ans any 4 ques..

9.What is the importance of communication in the modern business world?
10.Write an enquiry letter regarding the terms and conditions for the supply of 100 Tarpaulines.
11.What are the types of business letters?
12.Write a letter to banking company to release the last installment of loan for the purpose of a house construction.
13. Write an essay not exceeding 300 words on any 1 of the subsequent :
(a) Impact of globalisation.
(b) Ulavar Chandhai in city areas.
(c) Women empowerment.
14.Draft an application to an IT sector company for the post of computer programmer.
15.What are the essential requirements for a good report?

Earning:   Approval pending.