Uttarakhand Technical University 2010 Diploma Hospital Management Programme in Hospitality & Hotel Administration (Previous) Introduction to Housekeeping - Question Paper
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Univesity Name: Uttarkhand University
Paper name: Introduction to Housekeeping
Academic Year: 2010
Courses: Diploma Programme in Hospitality & Hotel Administration (Previous)Examination
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Roll No
Diploma Programme in Hospitality & Hotel Administration
(Previous)
Examination 2010 EHM-102 Introduction to Housekeeping
Time: 3 Hours Maximum Marks:35
SECTION -A
Note: i) Attempts all questions. All questions carry equal marks. Limit of your answer is 20 words.
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SECTION - B
1) Draw a layout of a single room in a hotel?
2) Write the procedure of Baby Sitting.
3) Write about the various types of Keys used in Hotels
4) What are the influent rules on Guest floor.
5) Write about the VIP handling procedure in a Hotel.
6) Draw a sketch of Model Housekeeping department.
7) List out various linens used in a room including bathroom in a hotel.
8) What is Room discrepancy report.
9) Write lost and found procedure by Housekeeping department.
10) List 10 files and formats being used in Housekeeping departments.
SECTION-C
1) Write job description of Executive Housekeeper?
2) Write a note on cleaning agents being used by House Keeping department in Hotels.
3) Write how Housekeeping coordinates with other departments of a hotel.
4) How will you supervise a room in a Five Star Hotel System.
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