Uttarakhand Technical University 2010 Diploma Tourism Studies D.T.S(Previous) ETS- 103 Programme in Travel Agency and Tour Operation - Question Paper
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Univesity Name: Uttarkhand University
Paper name:Diploma Programme in Tourism Studies Travel Agency and Tour Operation
Academic Year: 2010
Courses:D.T.S. (Previous) exam
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Academic Year: 2010
Roll No
860
D.T.S. (Previous)
Examination 2010 ETS- 103
Diploma Programme in Tourism Studies Travel Agency and Tour Operation
Time: 3 Hours Maximum Marks: 35
Section -A
1. Fill in the blanks. (5x1=5 Marks)
i. WTO stands for................................................
ii. .....................................is the first important function of all travel agencies.
(Reservation/Cancellation)
iii. There are two basic categories of tours, i.e................tours and individual tours.
(Mass/Group)
iv. IATO stands for.....................................
v. The operators who receive tourists and handle their arrangements in the host countries are.........tour operators. (Inbound/Outbound)
vi.
Section -B
2. Short answer type questions (Attempt any five) (5x2=10 Marks)
i. What do you understand by Travel Portal?
ii. What are Domestic tour operators?
iii. Write any two roles of Travel Agents Associations of India.
iv. Write two lines on the importance of E-booking.
v. Describe two main benefits of tour package?
vi. What do you understand by Budget hotels?
Section -C
3. Essay type question (Attempt any 4 questions) (4x5=20 Marks)
i. What are the emerging trends in tourism industry?
ii. Define itinerary and its importance.
iii. What are the main objectives of State Tourism Development Corporation?
iv. Describe two major issues that impede the success of travel organizations.
v. Describe two factors necessary for the future growth and development of tourism industry in India.
vi. Write four uses of information technology in modern travel agency business.
vii. Write a note on Helsinki Accord (1979) OR Athens Convention (1974).
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