Uttarakhand Technical University 2010-3rd Year B.A H)./B.COM./B.T.S Office Management - Question Paper
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Univesity Name: Uttarkhand University
Paper name: Office Management
Academic Year: 2010
Courses: B.A./B.COM./B.T.S.Third Year exam
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877 (E+H)B.A./B.COM./B.T.S. (Final Year)Examination 2010
AOM- 01
(Application Oriented Course/ cqqgKeyd iBIde)
Office Management / diildi iC/l Time: 3 Hours Maximum Marks : 35
Section -A HlX d
Attempt the following questions.
1. Distinguish between any two of the following : (31/2x2=7)
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(a) Official letters and Business letters
(b) Hardware and Software.
(c) File and Index.
(d) Office management and record management.
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2. Write short notes on any two of the following : (3/x2=7)
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(a) Work Simplification.
(b) E mail.
(c) Office automation.
(d) Open office.
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Section -B
Attempt any three questions. All questions carry equal marks. (7x3=21)
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1. Define office management. Describe the various functions of an office.
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2. Office System, Procedures, Methods and Routines are exchangeable terms. Do you agree with this statement? Explain.
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3. What do you understand by communication? Explain the characteristics of a good internal communication system.
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4. Explain briefly the relative merits of the various methods of classification of office files.
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5. Outline the nature and significance of storage of office stationary. What are the important aspects of storage?
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6. What do you understand by office layout? Describe the principles of office layout.
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7. Discuss the advantages and limitations of computerization of an office.
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8. What do you mean by correspondence? State the advantages and disadvantages of centralized correspondence.
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