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Uttarakhand Technical University 2010-Final Year B.A Tourism Studies B.T.S Management of Tourism - Question Paper

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Univesity Name: Uttarkhand University
Paper name: Management of Tourism
Academic Year: 2010
Courses: B.T.S. 3rd Year exam


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Roll No..................

912

B.T.S. (Final Year) Examination 2010 TS -03 Vh-,1- 03 (Elective Course/ MlddH)

Management of Tourism

Time : 3 hours    Maximum Marks: 70

URX : 3    y.Td    % 70

Section - A [DM v

5 x 1 = 5 Marks

True or False

igr vtot xyr

1 Cooperative societies are enterprises owned and run by the members who form it

( )

igdiki i?T 0 mie g, ftudi LfRO in-w) d w gTi g Vk mud }rt pyr, tT g I

( )

2.    A budget is a systematic plan for the utilization of manpower and material resources

( )

ctv euo ifDr Vk neXr l=TtT d mqXTx dh oof-err XTtUT g ( )

3.    Current liabilities are stock-in-trade    (    ) eTtni nfRo dy trn qtr gTT g i ( )

4.    The International Air Transport Association (IATA) has dveloped a four letter coding system for major cities and airports of the world    ( ) b'kU'Nd vhmtV (vtxvt) U f0?o d igkT ,0 gob vsmT d fy, PTk fra" dTM fOdflr fd, g I ( )

5.    The current liabilities are those which are due for payment within a period of three years.    ( ) py nfRo dT hxttu Ilftt }Tk Tru oT dr vf e fd; tTUT gm g i

( )

Fill in the Blanks-

fjDT T-FTU dh yfT dki I

1)    _are valuable economic resources owned or controlled by firm having

future usefulness.

.........................0 geilclH f0<xili| UTr glT g ftl ik HlFTT dT U/TT fdTk XT fU;=UT gTr g,

ftidr f; g myfiT gTTr g i

2)    I.C.C.A. stands for_

VTbo Uo Uo ,0 dT vT g _

3)    Set menus (such as thallis) are served under_

efru d vtXt qO fftpr neXr (w snyt) qnu dr tiTr g i

4)    The grouping together of jobs into work units is termed as

die dt ,d txg bdVBT dk diX bdifpf dT fUeTw dkUT_

dgyTTT g I

5)    A hotel which is in the lower price range is called as_

esqe v; nkT dT ii/iKui htq nFTkT gTvy_

Section - B [UM [T

Short Answer type Questions. Attempt any five.

y? mcrii; iru-fdug iiP wu\ d mcTi n I

1.

What is a Break-Even point? ie fLf fcun DPT g?

4

2.

Why are vouchers made? oimpi Dpi CUT, tiT g I

4

3.

Differentiate between sole proprietorship and partnership? L-oifeco HTiflniil e CTi, I

4

4.

Define menu and its types. ery" DPT g? bid fdrU idii gTT g I

4

5.

What do you understand by financial management? focTl; yc'/iu 1 vii d;i g I

4

6.

Define direct and indirect costs iRPST viRPST dHId dl ie>ibP I

4

Section - C [UM X

Essay type Questions. Attempt any five    5 x 8=40

fUC/Ticed iru-fdugr iiP d mcTi n I

1.    Discuss the role of information technology and communication in tourism.

8

iPvy e IpUT yillfXdl vi iPii d fdi dT foopu dlft, I

2.    What are the different bases for market segmentation? How does it help tourism industry?    8 citii fOHitu d egROiut vT/Tii dpt g I pg iPvu mix di" dl enn diT g I

3.    Discuss the services provided by a travel agency?

Voy ,ti }iii nr tiU oiyr loTvt dr fOOpui dlft, i

4.    Discuss the functions of Public Relations (PR) department? What is the role of PR in tourism publicity?    8 tuipi fOHix d did dr fOoPUT di I iPvu iPii iii e tuiEid dr dpt fdi g i

5.    What are the major functions of an airport? Suggest some ways to generate revenues for an airport.    8 fdl ,;iiiV d ie[T did dpt g? ,;iiiV e ito of) d dN rid i>P?

6.    Elucidate various steps in planning.    8 fUdtu d ffpu pwt dr cpipi dlft, I

7.    What are the various seating arrangements in different types of meetings/conventions. What do you understand by trade fairs and shows.

8

fOfO/T CBd oqoL-eiT dt ie>i, I oPiii ey RTFT cpoifPd in'TUl 1 VTi DPT ie>T g I

8.    Describe the management and implementation tasks of various committees in a convention.    8 vf/Oru d ic/iu ppt dTPfuopy dl fOfHTuu ffTpi d dPT di mei dift, I

3







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