The Institute of Cost and Works Accountants of India 2008 Certification CWA/ICWA Operations Management & Information System - Test 4 - Question Paper

Paper-9

OPERATIONS MANAGEMENT

AND

INFORMATION SYSTEMS

Test Paper -II/9//OMS/2008/T-4

Time Allowed: 3 hours    Marks: 100

SECTION-I OPERATIONS MANAGEMENT Full Marks: 50 (Answer Question 1 and any TWO from the remaining)

Q1] Distinguish between:

(i)    Job Evaluation and Value Analysis.

(ii)    Time Study and Motion Study.

(iii)Preventive    Maintenance and Break down maintenance.

(iv)    Sales Turnover and Labour Turnover

(v)    Production and Productivity    20

Q2] (a) What is Value Analysis?    5

(b)    Describe the main phases of a Value Analysis exercise.    5

(c)    It may generally be said that Value Analysis leads to Cost Reduction. Can you give some specific benefits which may be expected when Value Analysis is effectively used within a manufacturing organisation?    5

Q3] (a) Write in a few lines what you understand by:-

(i)    Process layout

(ii)    Standardisation

(iii)    Job analysis

(iv)    Group incentive system

(v)    Productivity

Q3] (b) (i) What are the characteristics of job order production?

(ii)    How can labour productivity be calculated?

(iii)    What is Gantt Chart? How is it used?

Q4] (a) Give six factors which affect quantity of product in a manufacturing organisation. 5

(b)    State five production processes where SQC can be useful employed.    5

(c)    State the precautions required in sampling for statistical quality control.    5

The activities in respect of a maintenance project are as below:

Activity 1-2 1-3 1-4 2-5 3-6 3-7 4-7 5-8 6-8 7-9 8-9 Months 2 2 1 4 5 8 3 1 4 5 3

(a)    Draw the project network and find the critical path and duration of the project. (b)    Determine total float, free float and independent float. 15

Q6] (a) What do you mean by loading a production set- up? List various steps in carrying out loading over a sequence of operation.    7

Q6] (b) What is Flow Process Chart?

SECTION-II INFORMATION SYSTEMS Full Marks: 50

(Answer All)

Q1] (a) What are the cost components for implementation of ERP System?

Q1] (b) Name and describe some common modules of an ERP System ?

Q1] (c ) What is methodology followed for implementation of ERP System?    18

Q2] (a) What are different risk factors in an Information system and how they are to be controlled ?

Q2] (b) What methodology do you propose to minimize risk in operation of a system ?

Q2] (c ) What do you propose to create a proper processing environment ? What are the controls for an good processing environment ?    16

Q3] Write Short Notes on :

(vii)    Knowledge Management ?

(viii)    Business Process Re-engineering ( BPR)

(ix)    Expert System

(x)    Artificial Intelligence

(xi)    Decision making process

Attachment: the-institute-of-cost-and-works-accountants-of-india-2008-certification-cwa-icwa--6800-1.pdf

Earning:   Approval pending.