The Institute of Company Secretaries of India 2005 CS Foundation: English & Business Communication : - Question Paper

CS Foundation: English & Business Communication : June 2005
Roll No…………………
Time allowed : three hours
Maximum marks : 100
Total number of ques. : 7
Total number of printed pages: 6

NOTE : ans all ques..


1.
(a) Explain any 2 of the following: (2 marks)
(i) Face value
(ii) Demat
(iii) BPO
(iv) Road show.

(b) Give 1 word substitute for any 2 of the subsequent : (2 marks)

(i) Custom duties levied ‘according to the value’.
(ii) Machines, usually computer controlled, doing work previously done by human beings.
(iii) An organisation of suppliers that controls the supply and price of a commodity.
(iv) A remedy for all diseases or difficulties.

(c) Rewrite any 2 of the subsequent phrases correctly : (2 marks)
(i) The teacher as well as the students have reached Jaipur.
(ii) I am residing in Delhi since last thirty 3 years.
(iii) My son Apoorva is the monitor of his class.
(iv) One should mind his own business.

(d) Give synonym and antonym of any 2 of the subsequent : (2 marks)
(i) Able
(ii) Cold
(iii) Fatal
(iv) Zenith.

(e) Make worthwhile phrases using any 2 of the subsequent phrases/idioms: (2 marks)
(i) ab initio
(ii) To set one’s own house in order
(iii) Sine die
(iv) Status quo.

2. State with reasons whether the subsequent statements are actual or false. Your ans to every statement should not exceed 30 words. (1 mark each)

(i) Communication requires a medium.
(ii) Written communication is at times better than oral communication.
(iii) Oral communication is economical.
(iv) Communication is culture bound.
(v) Feedback is the culmination of the communication process.
(vi) While encoding the message, we must take into account the attributes of the receiver.
(vii) Facts lend credibility to our communication.
(viii) In a vertical structure, all the important decisions are taken at the bottom.
(ix) Information never gets distorted or filtered while passing through various levels of hierarchy.
(x) We should use ‘respected sir’ as salutation while addressing letter to a firm.
(xi) Complimentary close should match the salutation.
(xii) Brevity is the soul of business communication.
(xiii) Every letter must contain the designation of the signatory within brackets.
(xiv) To enable computation of taxes by the municipal authorities, consignor must prepare an invoice.
(xv) A memorandum, when addressed to all employees, is as good as an office circular.

3. 1 of your customers has defaulted on payments and yet has placed a fresh order. Write a letter to him reminding of the payments due, and firmly letting him know that as per the trade practice of the company, fresh orders would be executed only after the previous dues are cleared. (15 marks)

Earning:   Approval pending.