The Global Open University 2012-1st Year B.B.A Global open University B.Ed of Business Communication - Question Paper

flows
a. From top to bottom
b. From bottom to top
c. Both ways
d. None of the above
42) Upward communication flows
a. From top to bottom
b. From bottom to top
c. Both ways
d. None of the above
43) Communication can be
a. Upward
b. Downward
c. Sideward
d. All of the above kinds
44) Communication in an organisation:
a. Have no effect on the individual in the
organisation
b. Act as behaviour initiating stimuli
c. Prevent effective action in organisation
d. All of the above
45) Which kind of communication helps
to pool lower level delegations, thereby
setting the senior levels free from too
many routine references?
a. Horizontal Communication
b. From up-downward Communication
c. From down upward Communication
d. Cross-wise Communication
46) Which of the subsequent considered to
be a systematised cyclic pa5ern of
communication
a. Formal info system
b. Informal info System
c. Management info system
d. All of the above
47) Informal Communication also known
as
a. Grapevine
b. Cross-wise Communication
c. Zig-zag Communication
d. Lateral Communication
48) Which of the subsequent is not accurate
about the essential features of the
internal communication process in an
organisation?
a. Communication involves shared meaning
b. Communication involves people
c. Communication is symbolic
d. Communication requires instruments like
radio, telephone or television etc.
49) Oral communication in an
Organisation are
a. Formal Communication
b. Informal Communication
c. Discretionary Communication
d. All of the above
50) Wages are paid for the use of
a. Capital
b. Labour
c. Land
d. None of the above
51) Communication is possible in any
organisation
1. Only internally
2. Only externally
3. Both of the above
4. None of the above
52) Communication issue is more
complicated in
a. A small business
b. A medium kind business
c. A big business
d. None of the above
53) Communication gap is undersirable if
a. It is too Comparatively less
b. It is too much
c. Both of the above
d. None of the above
54) Communication gap may be minised
through
a. Formal Communication only
b. Informal Communication only
c. Informal Communication along with formal
communication
d. None of the above
55) Confirmation of communication is
a. Necessary
b. Nor necessary
c. Voluntary
d. All of the above
56) Informal Communication system is
also known as Grape Wine
Communication because
a. It functions smoothly
b. It grows like a grape
c. Both of the above
d. None of the above
57) Informal Communication
a. Is direct and oral
b. Is written
c. Scalar chain is adopted
d. All of the above
58) There are many communication
barrier which
a. Comes from the side of executives
b. Comes from the side of personnels
c. Both of the above
d. None of the above
59) The computation of expected results
is intended to help the manager
a. Identify issues
b. Identify solutions
c. Evaluate solutions
d. All of the above
60) Which of the subsequent is considered
to be a systematised cyclic pa5ern of
communication
a. Formal info system
b. Informal info System
c. Management info System
d. All of the above
61) Informal Communication also known
as
a. Grapevine
b. Cross-wise Communication
c. Zig-zag Communication
d. Lateral Communication
62) Which of the subsequent is not accurate
about the essential features of the
internal communication process in an
organisation?
a. Communication involves shared meaning
b. Communication involves people
c. Communication is symbolic
d. Communication requires instruments like
radio'telephone or television etc
63) Oral Communication in an
organisation are:
a. Formal Communication
b. Informal Communication
c. Discretionary Communication
d. All of the above
64) These transcend the barriers and
boundaries of former channels. The
reference is to
a. Horizontal communication
b. Vertical communication
c. Informal communication
d. Lateral communication
65) These communications are much
freer and therefore much less distorted.
The reference is to
a. Formal
b. Informal
c. Incoming
d. Outgoing
66) Letters, Notices, Bulleting, Rules etc.
are examples of
a. Express oral communication
b. Express written communication
c. Implies written communication
d. Implied oral communication
67) These are more flexible and being
more informal are better accepted. The
statement seeks to
a. Express written communication
b. Express oral communication
c. Implied written communication
d. Implied oral communication
68) "Grapevine" is a term used in relation
to
a. Formal communication
b. Informal communication
c. Both formal and informal communication
d. This term is not used in relation to
communication
69) Superior-subordinate relationship on
the basis of personal likes, dislikes,
attitudes are prejudices outcomes in
a. Formal organisation
b. Informal organisation
c. No organisation
d. None of the above
70) In the organisation, authority flows
in a vertical line
a. From the top downward
b. Form the bottom upward
c. Both ways-downward and upward
d. None of the above

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