The Global Open University 2012-1st Year B.B.A Global open University B.Ed of Business Communication - Question Paper

b. Extension of service
c. Lent services
d. All of these
32) This is the mechanism by which the
system controls its own operation. The
reference is to
a. Input
b. Output
c. Processing
d. Feedback
33) Which of the subsequent are important
examples of inter-personal barriers to
communication?
i. Positional
ii. Perceptual
iii. Transmissional
iv. Cultural
a. i & iii
b. i,ii, & iii
c. i,ii,iii & iv
d. ii & iv
34) It is a systematised cyclic pa5ern of
communication,. The statement refers to
a. Formal info system
b. Informal info system
c. Management info system
d. None of the above
35) It is a systematised cyclis pa5ern of
communication. The statement refers to
a. Formal info System
b. Informal info System
c. Management info System
d. None of the above
36) The important elements of the
Universal communication Model are:
i. Sender
ii. Receiver
iii. Encoding
iv. Channel
a. i,iv
b. i,ii,iii
c. i,iii,iv
d. i,ii,iii,iv
37) Match the subsequent
1. Upward communication
2. Downward communication
3.Grapevine
4.Horizontal communication
(i) Discussion, Meetings
(ii) Reprots and Grievances
(iii) Instructions, circulars
(iv) Gossip
The accurate Code is:
a. 1(i), 2(ii), 3(iii),4(iv)
b. 1(i),2(ii),3(iii),4(i)
c. 1(ii),2(iii),3(iv),4(i)
d. 1(iii0,2(ii),3(i),4(iv)
38) Simon observes that serious
blockades may occur ar 3 levels of
communication. which of the subsequent is
not 1 of them?
a. Initation
b. Transmission
c. Reception
d. Noise
39) Which of the subsequent is not
important hindrance to effective
communication?
a. Language difficulties
b. Status distance
c. Resistance to change
d. Employee's relationship with the
Management
40) Communication can be
a. Oral only
b. WriDen Only
c. Oral as well as wriDen
d. None of the above
41) Communication in an Organisation

Earning:   Approval pending.