The Global Open University 2012-1st Year B.B.A Global open University B.Ed of Business Communication - Question Paper

channel
b. It creates rumours
c. It does not flow in a particular direction
d. The origin of the informal communication
is outside the organization
13) Which of the subsequent is an
organization barrier to communication?
a. Authority of status levels
b. Levels of specialization
c. various goals
d. All of the above
14 ) 'Direction' is a wider term and which
includes also
a. Organisation
b. Delegation
c. Leadership
d. Contingency
15) The organisation chart showsa.
The division of work only
b. The division of departments only
c. The relationship ranging from the superiors and
subordinates
d. All of the above
16) Which of the subsequent statement is
true?
a. Job specification relates to minimum
acceptable human qualities necessary to
perform a job properly
b. Job analysis is a systematic and scientific
process of examining a job with a view to
identify its component parts- tasks,
process, operations and responsibilities
involved in its performance and
responsibilties involved in its performance
and circumstance in which it is performed
c. Recruitment, with the assessment of
managerial, manpower needs having done,
recruitment is the next step in the staffing
process
d. . All of these
17) Which of the subsequent is not a
barrier to communication
1. Perception
2. Noise
3. Distrust
4. Affection
18) Communication ranging from the
manager and the employees is known is
a. Interscalar
b. Extra organisational
c. Intra scalar
d. Crose wise
19) Under which method of filing le5ers
are kept standing?
a. Vertical
b. Horizontal
c. Box
d. Pigeon Hole
20) Which of the subsequent statement is
correct?
a. Communication is the process of
transmitting and receiving ideas accurately
b. Communication provides for a feed back
mechanism
c. Communication aims at achieving the
objectives of organisation by creating right
kind of responses
d. All of these
21) According to Peter F.Drucket, the
fundamentals of communication area.
Communication is perception
b. Communication is expectation
c. Communication is maker demands
d. All of these

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