The Global Open University 2012-1st Year B.Com Global open University of Business Communication and Office Methods - Question Paper

skills and abilities to the fullest
B) decrease the levels of uncertainty in
managerial decision making
through out the organization.
C) create an internal environment
which is conducive to self
expression the cost of quality
D) change the traditional relationship
ranging from the supervisors and
subordinates
11. A frequently used method for
determining training need involves
A) In depth interviews of randomly
opted employees
B) Group discussion with employees
group
C) individual skill assessment by
supervisors
D) Observation analysis conducted by
training experts.
12. 1 advantage of on the job
training involves
A) environmental control
B) short time horizons for learning
C) the fact that trainee is being
productive
D) the relaxed pace inherent to the
procedure
13. 1 advantage of the use of job
rotation, a development tool is
that
A) The student is encouraged to make
mistakes.
B) it is relatively easy to perceive
factual info
C) the training is practical
D) the time horizons are usually short
14. Sensitivity training
A) Usually involves two or three participants
B) Generally has a structured agenda
C) focuses primarily on decision
making
D) none of the above
15. Personnel policy deals with
A) working of employees
B) settling of disputes
C) placing persons properly
D) none of the above
16. Which of the subsequent is the
external source of recruitment?
A) promotion from within
B) transfer of employees
C) unsolicited applicants
D) none of the above
17. Scrutiny of applications is the
A) last step in selection process
B) 1st step in selection process
C) 3rd step in selection process
D) none of the above
18. Orientation is generally provided to
A) new entrants
B) previous employees
C) supervisory staff
D) none of the above
19. Vestibule training is given
A) on the job
B) in the class room
C) training department
D) none of the above
20. Under worker's participation
scheme
A) workers participate in decision
making process
B) workers get more benefits

Earning:   Approval pending.