The Global Open University 2012-1st Year B.Com Global open University of Business Communication and Office Methods - Question Paper

jan, 2012
Duration: two Hours
Course: B.Com.
Year: 1st Year
Paper Name: Business Communication and
Office Methods

ATTEMPT ALL THE beneath MENTIONED QUESTIONS:
1. Recruitment is
A) Positive Process
B) Negative Process
C) Neutral
D) None of the above
2. The training imparted to a new
employee to induct him into a new
social setting of his work, is called
A) Orientation training
B) Job training
C) Corrective training
D) Promotional training
3. Which of the subsequent is not a
phase of the job design process?
A) The specification of the method of
performing every task.
B) The specification of individual tasks
C) The combination of individual tasks
into specific jobs
D) The specification of the
measurement of performance of
every task
4. Data found from job analysis
has utility for all but which of the
subsequent human resource
management activities?
A) Selection
B) Training
C) Job redesign
D) Labour relations
5. When assigning weights to
factors, sub factors and degrees
A) There is 1 best technique
B) judgement plays a major role.
C) the weights assigned must stay
away constant from job to job
D) None of the above
6. Pay refers to
A) All the extrinsic rewards that
employees
B) The rewards that employees
receive as a outcome of their
employment
C) Only the base wage or salary that
employees receive.
D) The true money that employees
receive in exchange for their work.
7. Policies for a successful
compensation system must
address which of the subsequent
issues?
A) style and quality of leadership.
B) Social relationships
C) Intrinsic job interests
D) None of the above
8. Which of the subsequent is not a
recommendation to help avoid the
issues associated with wage
and salary surveys?
A) generate survey data at the
beginning of the calendar year.
B) consider variations in job
descriptions.
C) compare more than base wage or
salary
D) make comparisions of the
participating companies for
comparability.
9. Successful career planning and
development requires action from
A) The organization, his employees
immediate manager and the
employee
B) The employee and his/her
immediate manager
C) A variety of sources both internal
and external to the organization
D) the employee with a few
assistance/guidance from his or her
immediate manager
10. The ultimate goal of
Organizational development is to
A) structure the organizational
environment so that managers and
employees can use their developed

Earning:   Approval pending.