The Global Open University 2012-1st Year B.B.A Global open University of Business Communication - Question Paper

jan, 2012
Duration: two Hours
Course: Bachelor of Business Administration
Year: 1st Year
Paper Name: Business Communication

ATTEMPT ALL THE beneath MENTIONED QUESTIONS:
1) The channel of communication made
by the top management is known as
a. Authentic control
b. Informal channel
c. Formal channel
d. Real channel
2) 'Grapevine' is the name provided to which
of subsequent communication channels?
1. Formal communication
2. Extra-ordinary communication
3. Two-way communication
4. Informal communication
3) Which of the subsequent statements
regarding informal communication
channel is not true?
a. It outcomes out of social interaction ranging from
people at work place
b. It is generally faster than the formal
communication channel
c. It has orderly arrangement for
transmission of info
d. It leads to generation of rumours
4) Which of the subsequent is not a kind of
Grapevine?
1. Single strand
2. Double strand
3. Gossip
4. Cluster
5) In the gossip network of informal
communication channel, the individual
communicates to others
a. On 1 to 1 basis
b. On random basis
c. On non-selection basis
d. Only if he trusts them
6) In cluster network of informwal
communication, a person communicates
to others
a. On random basis
b. On selective basis (only to those whom he
trusts)
c. On probability basis
d. All of the above
7) In which type of informal
communication network the individual
communicates only to those whom he
trusts?
a. Single strand
b. Gossip
c. Cluster
d. Probability
8) Semantic barrier in communication
network
a. Lack of availability of communication
network
b. Compklexity of organisation structure
c. Linguistic capacity of the persons involved
d. Faulty translation of words
9) The barrier which arises in the
communication channel due to linguistic
capacity of the parties is known as
a. Semantic barrier
b. Linguistic barrier
c. Symbolic barrier
d. Mental barrier
10) In an organization, upward
communication flows
a. From ground floor to top floor
b. From subordinate to superior
c. From superior to subordinate
d. From 1 department to a different
11) The communication channel of an
informal organization is called
a. Span of communication
b. Grapevine
c. Espirit de corps
d. Scalar chain
12) Which of the subsequent is not accurate
in respect of informal communication
channel?
a. it is faster than formal communication

Earning:   Approval pending.