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Punjab State Board of Technical Education and Industrial Training 2011 Diploma Electronics and Communication Basics of Management - Question Paper

Tuesday, 05 February 2013 03:25Web



Duration:3 Hrs. Max.Marks:75

Note: attempt any 5 ques..all ques. carry equal marks.


Q.1.Attempt any 5 ques. [Marks:5*3=15]

i)Functions of management
ii)Scope of financial management
iii)Concept of Just-in-time
iv)Scope of material management
v)Functions of marketing management
vi)Functions of human resource management

Q.2.a)What are the various leadership styles? [Marks:2*7.5=15]
b)Incentives and mootivations relationship.

Q.3.a)Need and development of professional ethics. [Marks:2*7.5=15]
b)Importance and factors affecting attitude.

Q.4.a)Concept and importance of customer relationship management. [Marks:2*7.5=15]
b)Main provisions of sales tax and excise duty acts.

Q.5.a)Different labour welfare schemes. [Marks:2*7.5=15]
b)Concept and scope of intellectual property rights.

Q.6.a)Concept and process of MIS quality. [Marks:2*7.5=15]
b)Concept and steps in total management.

Q.7.a)Importance and kinds of traffic rules. [Marks:2*7.5=15]
b)Prevention of drug abuse and its consequences.


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