Other Bachelor Degree-Bachelor of Hotel Management and Catering Tech. 8th Sem 801-B : SPECIALIZATION OF FOOD AND BEVERAGES SERVICE AND MANAGEMENT—II(
Total No. of Questions—6] [Total No. of Printed Pages—2
Seat No. [4381]-802
B.H.M.C.T. (Eighth Semester) EXAMINATION, 2013
801-B : SPECIALIZATION OF FOOD AND BEVERAGES
SERVICE AND MANAGEMENT—II
(2008 PATTERN)
Time : Three Hours Maximum Marks : 100
N.B. :— (i) Question No. 1 is compulsory.
(ii) Answer any Four questions from the remaining questions.
(iii) Assume suitable data wherever required.
1. (a) Define meal experience. [2]
(b) What are the factors that affect a customer’s choice of meal experience. [8]
2. (a) Define Quality. State the importance of quality in Food and Beverage outlets. [10]
(b) Explain in detail menu engineering. [10]
3. (a) What is contract catering ? How does an industrial management measure the performance of contract caterer. [10]
(b) What are the different catering facilities that may be available in an industrial canteen. [10]
4. (a) Define Budget. What are the objectives of Budgetary Control ? [10]
(b) Currently, what are the latest trends in eating out ? [10]
5. (a) Define Franchising ? List advantages of franchising to Franchisor and Franchisee. [10]
(b) Explain the special pricing consideration for menu. [10]
6. (a) Explain the food production style and food service style in Hotel and Quality Restaurant. [10]
(b) Draft S.O.P. for the following tasks : [10]
(i) Opening and closing Bar.
(ii) Order taking procedure in Restaurant.
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