Other Bachelor Degree-Bachelor of Hotel Management and Catering Tech. 4th Sem 405 : PRINCIPLES OF MANAGEMENT(University of Pune, Pune-2013)

Total No. of Questions—8]                               [Total No. of Printed Pages—2
Seat No. [4381]-405
                                    B.H.M.C.T. (IV Semester) EXAMINATION, 2013
                                                 405 : PRINCIPLES OF MANAGEMENT

                                                              (2008 PATTERN)

Time : Three Hours                                                               Maximum Marks : 100

N.B. :— (i) Question No. 1 is compulsory.
(ii) Attempt all questions 

1. Write short notes on (any four) : [20]
(i) Internal factors affecting management
(ii) Programmed decisions
(iii) Importance of Morale
(iv) Objectives—a type of plan
(v) Need for co-ordination
(vi) A typical day for the manager in the hotel.

2. Describe Henry Fayol’s classical management. [10]

3. What is managerial grid of leadership ? Explain in brief with the help of a diagram. [10]

4. Describe McGregor’s theory of X and Y. [10]

5. Explain the communication process with the help of a diagram. [10]

6. Define control. Explain the control process. [10]

7. What are the various steps in the Planning Process ? [10]

8. Define Decision-making. Explain the decision making process in detail. [10]