B.Sc-B.Sc.(Hospitality Studies) 5th Sem ACCOMMODATION OPERATIONS - II(University of Pune, Pune-2013)
Total No. of Questions : 6] [Total No. of Printed Pages : 2
[4383]-503
B. Sc. (Hospitality Studies) (Semester - V) Examination - 2013
ACCOMMODATION OPERATIONS - II
(New 2008 Pattern)
Time : 2 Hours] [Max. Marks : 40
Instructions :
(1) Attempt any four questions. Two from each section.
(2) All questions carry equal marks.
SECTION - I
Q.1) (A) Explain the following terms : (Any Five) [05]
(1) Rhythm
(2) Bin Card
(3) Greenhouse
(4) Capital Budget
(5) Redecoration
(6) Purchase Order
(B) Define Interior Decoration. Explain the Elements of Design. [05]
Q.2) (A) Explain with the help of Format Snag List. [05]
(B) Define Horticultural. Explain the different types of Gardens. [05]
Q.3) (A) Explain the importance of Budgets and explain any two types and Budgets in detail. [05]
(B) How to identify and select and Good Supplier for a Five Star Hotel ? [05]
SECTION - II
Q.4) (A) Explain the following terms : (Any Five) [05]
(1) Duplex
(2) Repeat Guest
(3) Overstay
(4) Graveyard Shift
(5) Late Changes
(6) Room Status Report
(B) Define Night Audit. State the Process of Night Auditing in brief. [05]
Q.5) (A) How does the Front Office Personnel help in increasing Occupancy ? [05]
(B) What is the importance of Forecasting ? [05]
Q.6) Write short notes : [10]
(a) Hubbort’s Formula
(b) Overbooking
(c) Sales Tools used in Front Office
(d) Upselling
Earning: ₹ 8.10/- |