B.Sc-B.Sc.(Hospitality Studies) 3rd Sem ACCOMMODATION SERVICES(University of Pune, Pune-2013)
Total No. of Questions : 6] [Total No. of Printed Pages : 2
[4383]-303
B. Sc. (Hospitality Studies) (Semester - III) Examination - 2013
ACCOMMODATION SERVICES
(Old 2005 and New 2008 Pattern)
Time : 2 Hours] [Max. Marks : 40
Instructions :
(1) Solve any two questions from each section.
(2) All questions carry equal marks.
(3) Draw suitable diagrams wherever necessary.
SECTION - I
Q.1) (A) Explain the following terms : (Any Five) [05]
(1) Discard
(2) Pest
(3) Warp
(4) Mister
(5) Tumble Dryer
(6) Inventory
(7) Contract Cleaning
(B) Draw the classification of Fibres with examples. [03]
(C) How can you prevent the accidents in the Hotel Guest Rooms ? [02]
Q.2) Write short notes : (Any Four) [10]
(a) Disadvantages of Contract Cleaning
(b) Cause area of Damage and Control by Dry Rot
(c) Safety of Guest Property in Hotel
(d) Importance of Flower Arrangement
(e) Par Stock
Q.3) (A) With the help of a layout explain the functions of a Linen Room. [06]
(B) Explain the after care of Flower Arrangements. [02]
(C) Give the sizes of the following Linen : [02]
(a) Face Towel
(b) Serviette
SECTION - II
Q.1) (A) Explain the following terms : (Any Five) [05]
(1) House Count
(2) Charge Privileges
(3) Overbooking
(4) Allowance Voucher
(5) Motel
(6) MAP
(7) Siberian Room
(B) Write down the functions of GRE. [03]
(C) Write a note on Credit Monitoring. [02]
Q.2) (A) Draw and explain the following reports : [06]
(a) Revenue Report
(b) GHC
(B) What is the procedure to be followed in case of fire in the Guest Corridor ? [04]
Q.3) (A) Give the importance of following Voucher : [05]
(a) VPO
(b) Miscellaneous Voucher
(B) Give the formulae for the following : [05]
(a) Double Occupancy %
(b) ARR
(c) Room Occupancy %
(d) Rev Par
(e) No show %
| Earning: ₹ 8.10/- |
