Other Bachelor Degree- SOFTWARE QUALITY MANAGEMENT (Karunya University, Coimbatore-2012)
Saturday, 24 August 2013 10:21anudouglas
Karunya University
(Karunya Institute of Technology and Sciences)
(Declared as Deemed to be University under Sec.3 of the UGC Act, 1956)
Supplementary Examination – June 2012
Subject Title: SOFTWARE QUALITY MANAGEMENT Time: 3 hours
Subject Code: 09IT218 Maximum Marks: 100
Answer ALL questions
PART – A (10 x 1 = 10 MARKS)1. State sporadic problem.
2. What is the mission statement?
3. Write the units of measure for product deficiencies.
4. Give any one Role of Upper Management.
5. What is the Purpose of Marketing Research in Quality?
6. Define availability.
7. What chart is used for graphic comparison of process performance data to computed “statistical control limits”?
8. What is the definition of Product in Process Capability?
9. Give any two examples of departmental assurance activities.
10. Give one Essential ingredient of a Quality Audit Program.
PART – B (5 x 3 = 15 MARKS)
11. Define Competitive Benchmarking.
12. What is the definition of Control?
13. Write the formula for calculating operational and intrinsic availability (Ao and Ai).
14. Define Inspection.
15. Write the definition of Quality Assurance.
PART – C (5 x 15 = 75 MARKS)
16. Explain the following Companywide Assessment of Quality (7+5+3)
a. Categories of Quality Cost b. Objectives of Evaluation
c. Analysis of Quality Costs.
(OR)
17. Elaborate in detail about Example of a Project; Prove the Need and Identify Projects for Quality Improvement and Cost Reduction.
18. Discuss in detail about Quality Policies and Quality Goals in Strategic Quality Management.
(OR)
19. Explain Theories of Motivation and discuss on Self-Development and Empowerment for Developing a Quality Culture.
20. Explain the following Statistical Tools for Analyzing Data. (8+4+3)
a. Tests of Hypothesis b. The Design of Experiments
c. Some Tools for Sound Experimentation.
(OR)
21. Describe the Designing for Time-Oriented Performance (Reliability) in Designing for Quality.
[P.T.O]
22. Elaborate in detail about Inspection Planning, Seriousness Classification and Automated Inspection.
(OR)
23. Explain the following Inspection and Test-Sampling Plans. (6+5+4)
a. Economics of Inspection b. Sampling Risks: The Operating Characteristic Curve
c. Analysis of some Rule-of-Thumb Sampling Plans.
24. Write in detail about Quality Planning, Quality Control and Quality Improvement.
(OR)
25. Explain the Creating of the Computer Software Program, Controlling the Quality of Computer Software and Reports on Quality of Quality Information Systems.
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