MS-MS Education Management OFFICE MANAGEMENT(Alagappa University - Directorate of Distance Education-2010)
Wednesday, 26 June 2013 11:35Jebaprincy
M.S. (EM) DEGREE EXAMINATION, MAY 2010.
OFFICE MANAGEMENT
Time : Three hours Maximum : 100 marks
PART A — (5 ´ 8 = 40 marks)
Answer any FIVE questions.
All questions carry equal marks.
1. “Office work is unproductive clerical work” – Explain.
2. Examine the major processes of Office Management.
3. List out the characteristics of office system.
4. Examine the advantages and disadvantages of open office.
5. Discuss the factors to be considered while selecting office furniture.
6. What are the importance of record management?
7. State the essentials of a good filing system.
8. Briefly explain the importance of human relations in office.
PART B — (4 ´ 15 = 60 marks)
Answer any FOUR questions.
All questions carry equal marks.
9. Describe the various kinds of accounting machines used in offices.
10. Discuss the need for control of office stationary and supplies.
11. “What the nerve system is to human body the office is to an organisation”? Substantiate.
12. Explain the importance of systems and procedures in an office.
13. What factors are considered for the selection of office furniture?
14. Explain the different modern methods of filing. State the merits and demerits of each method.
15. Explain the different types of index and its uses.
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