M.Com-M.Com Insurance Management MANAGEMENT CONCEPTS (Alagappa University - Directorate of Distance Education-2010)

DISTANCE EDUCATION

M.Com. (I.M.) DEGREE EXAMINATION, MAY 2010.

MANAGEMENT CONCEPTS

(Upto 2006 batch)

Time : Three hour   Maximum : 100 marks

PART A — (5 ´ 8  = 40 marks)

Answer any FIVE questions.

All questions carry equal marks.

1.    Discuss the functions of management.

2.    Describe the meaning of policies with examples.

3.    Explain the importance of decision making.

4.    State the features of centralisation.

5.    Discuss Maslow’s theory of motivation.

6.    What are the essential qualities of a leader?

7.    State the objectives of controlling.

8.    Write a short note on total quality management.

PART B — (4 ´ 15 = 60 marks)

Answer any FOUR questions.

All questions carry equal marks.

9.    Describe the role of management in hospitals.

10.  Discuss the process of planning.

11.  Describe the types of decisions.

12.  Explain the importance of delegation of authority.

13.  Explain the process of communication.

14.  Describe the styles of leadership.

15.  Discuss the process of controlling.

Earning:  ₹ 6.05/-