B.B.M-B.B.M BUSINESS COMMUNICATION (Alagappa University - Directorate of Distance Education-2012)

DISTANCE EDUCATION
B.B.M. DEGREE EXAMINATION, MAY 2012.
BUSINESS COMMUNICATION
Time : Three hours Maximum : 100 marks
PART A — (5 × 8 = 40 marks)
Answer any FIVE questions.
All questions carry equal marks.
1. Write a note on the need and importance of business communication.
2. What are status enquiries? How it is to be replied?
3. Write place an order for 100 computer tables from M/S Taj and sons, Madurai.
4. Drafts a sales letter introducing pocket size torch- batteries.
5. As a customer of a Bank draft a letter addressed to the Bank manager for issue of a cheque book.
6. Draft the minutes of the Annual General Meeting, conducted by the state bank of India.
7. Present your bio-data.
8. Write an essay on five year plans in India.
PART B — (4 × 15 = 60 marks)
Answer any FOUR questions.
All questions carry equal marks.
9. Discuss the general principles of effective communication.
10. Draft an order letter from M/S Raj and co., chennai for supply of 100 computers by M/S Tehja computer Ltd.,Bangalore.
11. Write a letter addressed to the Manager, Canara Bank, Madurai main Branch requesting for sanction of an overdraft.
12. Write a letter to the New India Assurance Ltd., company. Allhabad requesting them to settle your claim in respect of goods destroyed by five giving full details.
13. Draft the minutes of the first meeting of the Board of Directors of a joint stock company.
14. Write an application Letter for the post of an accountant in a limited company at Bangalore.
15. Discuss the role played by the commercial banks in economic development.

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