B.A-B.A Public Administration BUSINESS COMMUNICATIONS(Alagappa University - Directorate of Distance Education-2012)

DISTANCE EDUCATION
B.A. (PA) DEGREE EXAMINATION, MAY 2012.
BUSINESS COMMUNICATIONS
Time : Three hours Maximum : 100 marks
SECTION A — (5 × 8 = 40 marks)
Answer any FIVE questions.
1. Discuss the importance of communication.
2. Distinguish between quotation and offer.
3. What are the contents of an enquiry letter?
4. Describe the major elements of a good correspondence.
5. Explain the need for fire policies.
6. Outline the characteristics of a good minutes.
7. What are the classification of planning?
8. How bankings are formed according to business rules?
SECTION B — (4 × 15 = 60 marks)
Answer any FOUR questions.
9. Explain the concepts of the Basics of English grammer.
10. Give some practical hints on writing of business letters.
11. Explain the nature and modes of communication.
12. Discuss the drafting of different types of letters.
13. What is meant by simple sale agreement? What are the circumstances is which simple sale agreement are need?
14. Write an essay on planning.
15. Write an essay on relating of agriculture

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