Madras University (UnOM) 2008-1st Year M.B.A Business Administration Organisational Behavoiur (Distance Education) - Question Paper
MAY 2008 P/ID 37503/PBAC
Time : Three hours Maximum : 80 marks
PART A (5 x 5 = 25 marks)
Answer any FIVE questions.
All questions carry equal marks.
1. Discuss organisational behaviour as a New Discipline.
2. Discuss about Individual differences.
3. Describe the foundation of organization structure.
4. Describe organization culture.
5. How decisions are actually made in organizations?
6. What is Management by objectives?
7. What are skill-based pay plans?
8. Motivation theories are cultural - Bound" -comment.
PART B (4 x 10 = 40 marks)
Answer any FOUR questions.
All questions carry equal marks.
9. Discuss Emotions and stress on the job.
10. Describe the process of communication and its role in organizations.
11. Identify the 10 steps in the strategic planning process.
12. Explain theory why are theories important.
13. What is changing process?
14. What is stress? What are its effects?
PART C (15 marks)
16. Case study.
Too Nice to People
John has just graduated from the school of business administration and has joined family's small business which employ twenty five semiskilled workers. During the first week on the job, his Dad called him in
MAY 2008 P/ID 37503/PBAC
and said John, I have had a chance to observe you working with men and women for the past two days and, although I hate to, I feel I must say something. You are just too nice to people. I know they taught you that human relations at the Business school, but it just does not work here. I remember when we discussed the Hawthorne studies when I was in the business school and everybody at the school got all excited about them, but believe me, there is more to managing people than just being nice to them.
Questions:
(a) How would you react to your father's comments if were John?
(b) How would you explain to your father the new perspective that is needed and how the study of organisational behaviour will help the business be successful in the new paradigm?
3 P/ID 37503/PBAC
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