Madras University (UnOM) 2007 M.B.A - Organizational Behaviour , - Institue of Distance Education. - Question Paper

May 2007

Time:Three hours
Maximum:80 marks


PART A – ( five x five = 25 )

ans any 5 ques..

All ques. carry equal marks.

1. How is the study of OB important to managers?

2. What is locus of control?

3. State few shortcuts in perception.

4. Describe Motivation.

5. How are groups classified?

6. Bring out the differences ranging from managers and leaders.

7. Enumerate the factors that affect the organizational design.

8. How is culture important to organizations?




PART B – ( four x10 = 40 marks )

ans any 4 ques..

All ques. carry equal marks.

9. State the advantages and disadvantages of group decision making.

10. What is managerial grid?

11. Explain the role of communication in an organization.

12. Describe Vroom’s expectancy theory.

13. Explain the characteristics that constitute organizational culture.

14. Define Conflict. State the techniques used to manage conflict.




PART C – ( one x 15 = 15 marks )

Compulsory

15. Case study:

Motivation – Incident

‘In 1 of the branches of an organization with 200 staff, ( all white collared ) Who cannot be considered as very docile type, where outcomes were not up to the mark, by
changing the seating pattern, increasing lighting facilities and by providing cooler water facilities ( without demand from staff ) the output increased by 80 percent’.


explain as to how/why this could have happened.

Earning:   Approval pending.