National Institute of Technology 2009 M.B.A Human Resource Management ORGANISATIONAL BEHAVIOUR - Question Paper

NATIONAL INSTITUTE OF MANAGEMENT
ORGANIZATIONAL BEHAVIOR
MARKS 100

All the ques. are compulsory. The 1st 5 ques. shall be of 16marks every And the last ques. shall be of 20 marks.
Q.1
a) How are OB concepts addressed in management functions, roles, and skills?

b) Which biographical characteristics best predict productivity? Absenteeism? Turnover? Satisfaction?

Q two GE’s Work - Out

General Electric established its worked process in the early 1990s. it continues to be a mainstay in GE’s efforts to has also been adopted by such divers organizations as General Motors, Home Depot, Frito-Lay, L.L. Bean, Sears, IBM, and the World Bank.

The impetus for the Work- Out was the belief by GE’s CEO that the company’s culture was too bureaucratic and slow to respond to change. He wanted to create a vehicle that would effectively engage and empower GE workers.

Essentially, Work-Out brings together employees and managers from many various functions and levels within an organization for an informal 3-day meeting to explain and solve issues that have been identified by employees or senior management. Set into small teams, people are encouraged to challenge prevailing assumptions about “the way we have always done things” and develop recommendations for significant improvements in organizational processes. The Work-Out teams then current their recommendations to a senior manager in a public gathering called a Town Meeting.

At the town Meeting, the manager in charge oversees a discussion about the recommendation and then is needed to make a yes-or-no decision on the spot. Only in unusual circumstances can a recommendation be tabled for further study. Recommendations that are accepted are assigned to managers who have volunteered to carry them out. Typically, a recommendation will move from inception in 90 days or less. The logic behind the Work-Out is to identify problems, stimulate divers input, and give a mechanism for speedy decision and action.

More recently GE CEO Jeffrey Immelt has extended the Work-Out concept to build capabilities in anticipating future technologies and engage in long range planning. GE wants all its managers to be adept at the type of strategic thinking that most companies entrust only to senior management. For example, GE is offering managers new classes focused on learning how to create new lines of business.
1. What kind of change process would you call this? discuss.
2. Why should it work?
3. What negative consequences do you think might outcome from this process?
4. Why so you think new GE CEO Jeff Immelt has revised the Work-Out concept?



Q.3
a) What is attribution theory? elaborate its implications for explaining organizational behavior?

b) Does motivation come from within a person or is it a outcome of the situation? discuss.

Earning:   Approval pending.