Jawaharlal Nehru Technological University Kakinada 2010-1st Sem M.B.A Subject Code: MB911 JAWAHARLAL NEHRU TECHNOLOGICAL UNIVERSITY::KAKINADA [R09] Regular s, MANAGEMENT THEORY & PRACT

Time: three Hours

Max Marks: 60


ans any 5 ques. All ques. carry EQUAL marks



1. explain major modifications in management practices in the era of globalization.

2. discuss the contributions of Henry Fayol to Management theory.

3. discuss the principles of planning.

4. What is Span of Management? explain the ways in deciding the Span.

5. explain different approaches to Leadership

6. discuss modern controlling mechanisms.

7. explain the evolution of total quality management.



8. Case Study – Compulsory. learn the subsequent case and analyze it.

Lake Industries is a small textile mill in northern Mumbai that manufactures woolen clothing.
For many ears Lake has had are reputation for high-quality, long-lasting sportswear. Most of the
employees were hired right afterworld War II. Most had fought in the war, returned home, and
gone to work for Lake, the biggest employer in the small town. In latest years, these employees
have begun to retire and are being changed by young men and women from Pune, the largest city
in the state, which is 300 miles south. The labour pool in town dried up by many years ago, and
Pune people who cannot obtain jobs at home migrate north to fill the openings t Lake Industries.


In latest years the quality of the clothing has badly deteriorated. The materials are still the
best that money can buy, but the workmanship on the clothes is very sloppy and getting worse.
Customers in the immediate region are beginning to cut back on their purchase of Lake
Industry's apparel, and the company's hard-earned reputation is beginning to crumble. The
Chief Operating Executive has held several meetings with his staff, and the issue seems to be
that the production cont5rols are breaking down. The older production supervisors complain that
the new, younger workers refuse to be controlled, and spot-checks with rank-and-file employees
(old and young) indicate that the existing quality control has seemed to become an end in itself.
Many of the old-timers mention that self-controls have been changed by tight, bureaucratic
controls in latest years. The Chief Executive is determined to turn the situation around. He
feels that the company will have to reexamine the whole concept of control and institute a few
new control techniques to improve the quality of clothes.


Questions:


1. What do you think are a few of the issues contributing to the quality deterioration of
this company's products?
2. Analyze the finding that "Older production supervisors complain thato new, young
workers refuse to be controlled". What does this have to say about the control process at
Lake? What about the statement that 'self-controls have been changed by tight
bureaucratic controls'?

Earning:   Approval pending.