Indira Gandhi National Open University (IGNOU) 2005 M.Sc Tourism MTM3 Managing Personnel in - Question Paper

IGNOU MTM3 Managing Personnel in Tourism June 2005

MASTER'S IN TOURISM MANAGEMENT
Term-End exam

MTM-3 : MANAGING PERSONNEL IN TOURISM

Time: three hours
Maximum Marks: 100
Note :Attempt any 5 ques. in about 600 words every.

1. explain the operations of a Personnel office. (20)

2. What is the need for employee counselling ? Mention the methods adopted in this regard (20)

3. Design a performance appraisal form for an assistant marketing manager. (20)

4. Write an essay on gender and other related problems in tourism (20)

5. Define;the subsequent : (5+5+5+5)

(i) Suspension

(ii) Retrenchment

(iii) Reward policies

(iv) Compensation

6. explain the different modes of recruitment. (20)

7. "On the job training is essential for tourism personnel". comment with examples. (20)

8. explain the relationship ranging from induction and placement. (20)

9. How as a manager would you handle employees grievances ? (20)

lO. explain the relationship ranging from motivation and productivity. (20)
Learn the fundamentals!!

Earning:   Approval pending.