Indira Gandhi National Open University (IGNOU) 2006 M.Sc Tourism MTM14 Tourist Transport Management (Road Transport) - Question Paper

IGNOU MTM14 Tourist Transport Management (Road Transport) December 2006

MASTER'S IN TOURISM MANAGEMENT
Term-End exam

December 2006

MTM-14 : TOURIST TRANSPORT MANAGEMENT (ROAD TRANSPORT)

Time: three hours
Maximum Marks: 100
Note : ans any 5 ques.. every ques. carries equal marks.

l. explain the significance of transportation in tourism. (20)

2. How would you plan for establishing your own tourist transport business? (20)

3. Write about 300 words every on any 2 of the subsequent : (10+10)

(i) Cost Classification

(ii) Customer care

(iii) Promotion policies in tourist transport business

4. Write an essay on car rental agency operations. (20)

5. Segment the tourist transport market. (20)

6. Mention the role of personal selling in tourist transport business. (20)

7. explain the work trends in tourist transport business. Mention the managerial roles in this regard. (20)

8. Why is the knowledge of transport laws and regulations essential for a manager ? (20)

9. How would you manage leakages in tourist transport business ? (20)

10. Make a training and briefing plan for drivers working under you. (20)

Earning:   Approval pending.