Government Polytechnic 2010 Diploma in Hospital Management Business Communication - Question Paper

Q.1 (a) Write the meaning and occasions on which circular letter is written. 07
(b) State the advantages of sales letter. 07
Q.2
(a) Write a circular letter introducing a new product of electric scooter. 07
(b) Write a sales letter to promote LCD T.V. 07
OR
(b) Write a sales letter to promote the sale of Nokia three G mobile phone. 07
Q.3
(a) Draft a circular letter addressed your customers that you have been announcing
the opening of a new branch of Samsung Cellular phone Co.
07
(b) elaborate the points to keep in mind while writing a collection letter? 07
OR
Q.3 (a) Write a circular letter to your customers on behalf of Bharat Enterprise, Ring
road, Ahmedabad informing them that sole agency for Gujarat is provided to Tata
Distributors, River road, Ahmedabad.
07
(b) On behalf of customer write a letter asking for overdraft facility. 07
Q.4
(a) On behalf of bank write a reply letter to the who has been asking for overdraft
facility.
07
(b) Write a reminder letter to your customer for collecting an amount (For bill
payment).
07
OR
Q. four (a) Write a letter to customer informing the cheque drawn by him is dishonoured
due to a difference ranging from the amount in words and figures.
07
(b) Write a threatening letter to your customer for your payment which is overdue. 07
Q.5
(a) Write a favourable letter about financial standing of M/s Raj stores,Palace road,
Surat who has provided reference about Bank of India, Ring road, Surat to Bank
of India, Gandhi Marg, Surat.
07
(b) What is business report? elaborate the characteristics of business report? 07
OR
Q.5 (a) Write an unfavourable reply to Bank of Gujarat, Relief road, Ahmedabad which
has made inquiries regarding the financial status of M/s. Manoj & sons, Parle
point, Ahmedabad from Bank of Gujarat, Satelite road, Ahmedabad.
07
(b) Draft a report on a suitable building for the new office for Walmart store. 07

Earning:   Approval pending.