All India Management Association (AIMA) 2007 M.B.A Marketing Management Introduction to Management – II - Question Paper

23. Organizational Development (OD) is a systematic, integrated and planned approach to improve enterprise
effectiveness. Which of the subsequent are change strategies used in OD that are developed and initiated
with the help of a change agent?
(a) Interventions
(b) Plans
(c) Policies
(d) Innovations
(e) Programs.


24. Sources of resistance to change can be categorized as individual and organizational sources. Which of the
subsequent is an organizational source of resistance to change?
(a) Habit
(b) Structural inertia
(c) Security
(d) Fear of the unknown
(e) Selective info processing.


25. The Organizational Development (OD) process consists of 3 major steps: diagnosis, intervention
and valuation. Which of the subsequent intervention techniques is concerned with the interpersonal
relations and dynamics operating in work groups?
(a) Technostructural activity
(b) Team building
(c) Skill development
(d) Process consultation
(e) Survey feedback.


26. On-the-job training is 1 of the approaches to manager development. Which of the subsequent is an on-thejob
training technique?
(a) Organizational socialization
(b) Creation of “assistant-to” positions
(c) Performance appraisal
(d) Job enlargement
(e) Job analysis.


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27. A team consists of a set of people working together towards a common purpose. A work team comprising
experts from different specialized areas can be referred to as a/an
(a) Functional team
(b) Cross-functional team
(c) Informal group
(d) Self-managed team
(e) Self-directed team.


28. Which of the subsequent is the ability to develop new ideas and is a function of knowledge, imagination,
and evaluation?
(a) Motivation
(b) Entrepreneurship
(c) Creativity
(d) Management
(e) change.


29. In order to discuss the nature of people, McGregor identified 2 sets of assumptions known as Theory
X assumptions and Theory Y assumptions. Which of the subsequent assumptions would a Theory Y

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