All India Management Association (AIMA) 2007 M.B.A Marketing Management Introduction to Management – II - Question Paper

18. If a manager advises 1 of his subordinates on what the expectations of the management are from the
employee on day-to-day performance basis, it would be an example of
(a) Halo effect
(b) Hawthorne effect
(c) Setting standards
(d) Controlling
(e) Assessment.


19. A widely used approach to managerial appraisal is to evaluate managers’ performance in setting and
accomplishing verifiable objectives. Which of the subsequent is not a strength of appraisal against verifiable
objectives?
(a) Luck plays an important role in the performance of an individual
(b) It is operational in nature
(c) There is credibility because the appraisal is objective in nature
(d) It is carried out with mutual cooperation from superiors and subordinates
(e) It does not form a separate component from the job.


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20. Which of the subsequent is/are advantage(s) of Behaviorally Anchored Rating Scales?
I. They focus on job-specific behavior.
II. The valuation program is jointly developed by manager and subordinates.
III. Anchors are based on the experience of the subordinates.
(a) Only (II) above
(b) Only (III) above
(c) Both (I) and (II) above
(d) Both (I) and (III) above
(e) All (I), (II) and (III) above.


21. Most of the conflict resolution techniques either focus on interpersonal relationships or structural modifications.
In which of the subsequent conflict resolution techniques do the 2 parties involved in the conflict identify
and accurate the source of their conflict?
(a) issue solving
(b) Forcing
(c) Smoothing
(d) Compromise
(e) Avoidance.


22. Which of the subsequent strategies of overcoming resistance to change involves selectively providing
info about a change so that it appears more attractive or necessary to potential resisters?
(a) Cooptation
(b) Manipulation
(c) Coercion
(d) Negotiation
(e) Participation.

Earning:   Approval pending.