All India Management Association (AIMA) 2007 M.B.A Marketing Management Organizational Behavior – II - Question Paper
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(b) Manipulation
(c) Coercion
(d) Negotiation
(e) Cooptation.
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32. There are different sources or bases of power which discuss the dynamics of power in an organization and how an
individual or a group influences others. In this context, which of the subsequent statements is/are not actual regarding
expert power?
I. Expert power refers to the power a person receives because of his or her position in the formal organizational
hierarchy.
II. The increasingly specialized nature of jobs has increased the dependence on experts to accomplish goals.
III. For a person to presume expert power, the people over whom power is to be wielded must perceive the expert to
be credible, trustworthy and relevant.
(a) Only (I) above
(b) Only (II) above
(c) Only (III) above
(d) Both (I) and (II) above
(e) Both (II) and (III) above.
33. If an organization has a diverse workforce, its teams will include people from various groups. All of the subsequent
are disadvantages of diversity in teams other than
(a) Ambiguity
(b) Multiple interpretations
(c) Complexity
(d) Confusion
(e) Miscommunication.
34. Tanuj is unhappy with the way his supervisor is handling his work assignments. Tanuj feels that since he is more
capable than his co-workers, his supervisor provide him the difficult tasks. Thus he is working harder and longer than
his peers, but getting the identical pay. Because his tasks are harder, it is difficult for Tanuj to perform better than his
co-workers. Tanuj has not raised this problem with his boss, but he is actively looking for a job in a different company.
Tanuj is using which conflict management style?
(a) Accommodating
(b) Avoiding
(c) Compromising
(d) Dominating
(e) issue solving.
35. change is concerned with changing status quo or making things various. The basic goals of planned change are
I. To manage the transition state.
II. To generate motivation for change.
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