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All India Management Association (AIMA) 2007 M.B.A Marketing Management Organizational Behavior – II - Question Paper

Friday, 01 February 2013 10:30Web
(e) (II), (III) and (IV) above.

28. Madhu wanted to redesign the reward system at his father’s manufacturing plant from pay by position and seniority
to pay based upon what employees can do. What is this called?
(a) Skill-based pay systems
(b) Gain-sharing systems
(c) Team bonus plans
(d) Time wage plan
(e) Incentive systems.

29. 1 of the problems in the client-consultant relationship is that of trust. In this regard, which of the subsequent
statements is/are false with respect to the mutual trust ranging from client and consultant?
I. The consultant starts to view the manager or the executive and his subordinates as the client.
II. The consultant tends to apply interventions which he favors or which have been successfully implemented in
the past.
III. The key client may be worried that employees would complain about trivial matters or unnecessarily criticize
their superiors.
(a) Only (I) above
(b) Only (II) above
(c) Only (III) above
(d) Both (I) and (II) above
(e) Both (II) and (III) above.

30. Just as there are relationships and interactions ranging from people in groups, there are interactions and relationships
ranging from groups in organizations. Intergroup relations can be managed using different coordination methods. In this
context, organize them in order of increasing cost.
(a) Rules and procedures?Planning?Hierarchy?Teams?Liaison roles?Task forces?Integrating
departments
(b) Rules and procedures?Hierarchy?Planning?Liaison roles?Task forces?Teams?Integrating
departments
(c) Hierarchy?Rules and procedures?Planning?Teams?Task forces?Liaison roles?Integrating
departments
(d) Hierarchy?Integrating departments?Teams?Task forces?Liaison roles?Rules and
procedures?Planning
(e) Hierarchy?Rules and procedures?Planning?Integrating departments?Task forces?Teams?Liaison
roles.

31. Madhu, who is a union leader, never fails to seek the opinion and ideas of individuals at the organization that she
really has no need of obtaining an opinion from. Her method of responding to resistance to change is known as



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