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All India Management Association (AIMA) 2007 M.B.A Marketing Management Organizational Behavior – II - Question Paper

Friday, 01 February 2013 10:30Web
II. A mediator has the authority to enforce his/her decision on the conflicting parties.
III. A mediator serves as an informal communication link ranging from parties.
IV. A mediator is trusted by both the parties.
(a) Only (I) above
(b) Both (I) and (II) above
(c) Both (II) and (III) above
(d) (I), (II) and (III) above
(e) (II), (III) and (IV) above.

25. A supplemental organization coexisting with the usual, formal organization is known as
(a) Bilateral organization
(b) Unstructured organization
(c) Matrix organization
(d) Collateral organization
(e) Cohesive organization.

26. There are 2 kinds of decisions depending upon the frequency at which decisions have to be made. They can be
classified into programmed and non-programmed decisions. Programmed decisions involve the decisions that are
generally taken by personnel at the
(a) Top management level
(b) Lower management level
(c) Middle management level
(d) Assembly line level
(e) Consultant level.

Page six of 31
27. Increasing complexity of tasks, delays in decision making and extended lines of communication create their own
complexities which often make the coordination methods ineffective. Which of the subsequent is/are actual regarding
‘teams’ as a coordination method used for managing intergroup relations?
I. It is permanently set up to deal with intergroup issues.
II. It is cross-functional in nature and consists of members from different departments.
III. The members involved in this method have dual responsibilities, towards their own departments and towards
the team.
IV. It is not effective when the issue gets bigger or cannot be solved within a short time.
(a) Only (I) above
(b) Only (II) above
(c) Both (III) and (IV) above
(d) (I), (II) and (III) above



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