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All India Management Association (AIMA) 2007 M.B.A Marketing Management Organizational Behavior – II - Question Paper

Friday, 01 February 2013 10:30Web
(a) Dominating
(b) Structure
(c) Personal variables
(d) Authoritative command
(e) High self-esteem.

21. A highly formalized job is 1 that has to be done in a predetermined manner, leaving little discretion to the
employees involved, over even small elements of the job. Which of the subsequent statements is/are not actual
regarding culture and formalization?
I. Jobs which are more formalized give workers in the organization with greater autonomy in the way it is
performed.
II. A strong organizational culture outcomes in greater consistency of employee behavior and can change the process
of formalization.
III. The development of a strong organizational culture additionally eliminates the need for documenting rules and
procedures, which is needed for formalization.
(a) Only (I) above
(b) Only (II) above
(c) Only (III) above
(d) Both (I) and (II) above
(e) Both (I) and (III) above.

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22. Organizations lay down strict guidelines for new employees to make them aware of how to get along in the
organization and how to become accepted as members of the organization. These guidelines are included in the
organization’s
(a) Attention to Detail
(b) Norms
(c) Rules
(d) Dominant values
(e) Organizational philosophies.

23. A group of like-minded people have formed an investment club where every member contributes a certain amount of
money every month. At the monthly meetings, the group decides how to invest the club’s funds. Hari and Chandra
both feel the investment club is more aggressive in its investments than they would be as individuals. This
phenomenon is best defined as
(a) Group polarization
(b) Social loafing
(c) Groupthink
(d) Virtual team
(e) Group issue solving.

24. The negotiation process may progress smoothly in a few cases whereas progress may be very difficult in others.
Which of the subsequent statements is/are actual regarding mediator?
I. A mediator uses logical reasoning and persuasion techniques to convince the parties to arrive at an agreement.



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