All India Management Association (AIMA) 2007 M.B.A Marketing Management Organizational Behavior – II - Question Paper
Friday, 01 February 2013 10:30Web
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probably experiencing
(a) Intergroup conflict
(b) Intragroup conflict
(c) Interpersonal conflict
(d) Intrapersonal conflict
(e) Structural conflict.
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17. In which of the subsequent kinds of organizational culture, all organizational members participate in decision-making
and decisions are based on consensus?
(a) Market culture
(b) Adhocracy
(c) Clan culture
(d) Hierarchical culture
(e) Network culture.
18. There different sources or bases of power which discuss the dynamics of power in an organization and how an
individual or a group influences others. In this context, which of the subsequent statements is/are not actual regarding
legitimate power?
I. The person who has legitimate power has the right to punish as well as reward other people.
II. Both coercive and reward power are broader in scope than legitimate power.
III. Legitimate power closely resembles authority and primarily includes acceptance by organizational members of
the authority of the position.
(a) Only (I) above
(b) Only (II) above
(c) Only (III) above
(d) Both (I) and (II) above
(e) Both (II) and (III) above.
19. Which component of the Organization Development (OD) process focuses on managing the conflicts which tend to
arise during implementation of the OD process?
(a) Diagnostic component
(b) Problem-solving component
(c) Intervention component
(d) Process-maintenance component
(e) Implement component.
20. Jay and Kay both work at the furniture mart. Jay is a salesperson on the floor. Kay is the company credit manager
and Jay’s job is to sell furniture. But most of Jay’s sales are made on credit. Because Kay’s job is to make sure the
company minimizes credit losses, she regularly has to turn down the credit applications of customers with whom
Jay closes a sale. Thus leading them into a conflict. Which of the subsequent is the reason of the conflict?
| Earning: Approval pending. |
