All India Management Association (AIMA) 2007 M.B.A Marketing Management Organizational Behavior – II - Question Paper
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ques. Paper
Organizational Behavior – II (MB1B2): January 2007
? ans all 100 ques..
? every ques. carries 1 mark.
1. The unbroken line of authority that ultimately links every individual with the top organizational position through a
managerial position at every successive layer in ranging from is known as
(a) Departmentalization
(b) Chain of command
(c) Formalization
(d) Decentralization
(e) Bureaucratic structure.
2. Labor and management at DJ Trucking cannot agree upon a contract for the truck drivers. The drivers are
threatening to strike and management knows that if a strike occurs, it will be very costly. every side contends that
they are bargaining fairly, but no agreement seems to be possible. every side feels that if 1 side wins, the other
loses. Conflict handling intention of labor and management at DJ Trucking is
(a) Accommodating
(b) issue solving
(c) Compromising
(d) Dominating
(e) Avoiding.
3. When the 1st National Bank of Winslow incorporated modifications to their operational methods, such as increasing the
number of employees directly reporting to 1 manager, they were modifying their
(a) Work specialization
(b) Chain of command
(c) Span of control
(d) Departmentalization
(e) Formalization.
4. 1 of the Organization Development (OD) interventions used by change agents is sensitivity training. Which of the
subsequent is not actual regarding sensitivity training?
(a) The purpose of sensitivity training is to sensitize people to perceptions and the behavior related aspects of
themselves and others
(b) It is used in the organizations to decrease interpersonal conflicts
(c) It is used to enhance group cohesiveness and improve organizational productivity and efficiency
(d) It can improve the interpersonal and leadership skills of employees
(e) The sessions in sensitivity training are generally structured, with an agenda.
5. Centralization and decentralization are the most widely used terms in organization theory and design. In this regard,
which of the subsequent statements is/are true?
I. In functional centralization, there is a separate department for every function and it carries out that function for
all the business units of the organization.
II. In organizations subsequent functional decentralization, there are no departments that exclusively perform a
particular function.
III. The analytical use of the concept of decentralization depends on the formal policy of the organization rather
| Earning: Approval pending. |
