All India Management Association (AIMA) 2007 M.B.A Marketing Management Organizational Behavior – I - Question Paper
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ques. Paper
Organizational Behavior – I (MB1B1): January 2007
ans all 100 ques..
every ques. carries 1 mark.
1. The manager of a manufacturing plant has to select ranging from expanding the capacity of the existing plant or acquire
a new plant. While making the option he/she is performing the management role of a/an
(a) Figurehead
(b) Resource allocator
(c) Monitor
(d) Disseminator
(e) Entrepreneur.
2. Total Quality Management (TQM) was highly acclaimed and the most widely used quality management approach.
Which of the subsequent statements is not actual regarding TQM?
(a) It emphasizes on small and continuous improvement
(b) It encourages employees to rethink what they do and empowers them to participate in workplace decisions
(c) It improves all the organizational processes thus enhancing customer satisfaction
(d) It seeks to improve quality and productivity by bringing about radical modifications in the business process
(e) It requires the participation and cooperation of employees to achieve desired improvement in quality and
productivity.
3. When John remarks that he believes that the management class should be valuable based on what he has heard from
other students, he is referring to which component of attitude?
(a) Affective
(b) Behavioral
(c) Cognitive
(d) Socialistic
(e) Conventional.
4. Tecra Software Solutions Ltd. had stopped providing special facilities like parking near the work place, etc. to the
executives and started providing such facilities to everyone alike. The use of terms like “boss” and “subordinates”
are not being practiced by it to bridge the psychological distance ranging from the higher and lower level employees.
Get-togethers of staff with superiors have also been helpful in building better superior-subordinate relationships.
These approaches are useful in fostering a spirit of mutuality and cooperation. Which model of Organization
Behavior (OB) is Tecra Software Solutions Ltd. following?
(a) Autocratic
(b) Cognitive
(c) Collegial
(d) Supportive
(e) Custodial.
5. Which of the subsequent statements are actual regarding self-managing teams?
I. These are autonomous work groups.
II. These work groups are provided extensive decision-making powers.
III. These work groups have a mentor to assist the employees in handling conflicts, problem-solving, etc.
IV. These are not led by a team leader.
(a) Both (I) and (II) above
| Earning: Approval pending. |
