All India Management Association (AIMA) 2006 M.B.A Marketing Management Organizational Behavior – II - Question Paper

parts of it.
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33. D An individual may have conflicting needs or he may have to overcome many
barriers to achieve his goals. In the process of achieving his goals, an individual
may experience stress and frustration and may face internal conflict. This is
referred to as intrapersonal conflict.
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34. E The strengths of OD are
? OD techniques emphasize on both, the development of individuals as well as
the development of technology.
OD techniques help in getting people, across the organization, together to explain
organizational matters and come up with improper solutions to organizational
problems.
There is a strong compatibility ranging from OD and the structure and processes of
democratic governments across the world.
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35. B Survey feedback has proved to be very effective in bringing about organizational
change and is used as an instrument to understand the perceptions of employees on
modifications in the organization, team building, bringing cultural change, bringing
strategic shifts in the structure, style and personnel policies and development of a
motivational climate in an organization.
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36. B Organizations are made up of a number of interdependent subsystems. You can’t
change 1 without affecting the others.
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37. E In closure and implementation stage, both the parties arrive at an agreement that is
mutually acceptable. The agreement is the outcome of several rounds of discussions
and reciprocal concessions ranging from the parties. The negotiation agreement is
formally written and signed by both the parties.
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38. D Process consultation assumes that the major cause underlying the ineffectiveness
of organizations is dysfunctional interpersonal conflict. In this, greater emphasis is
laid on understanding organizational processes.
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39. D When a particular resource does not have any viable substitutes, then the person
who controls that resource will have power over those who require that resource.
This comes under non-substitutability.
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40. B 1 of the objectives of sensitivity training programs is to bring about an
improvement in organizational functioning by providing training to groups rather
than individuals.
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41. B In coercion technique, the management may attempt to decrease the employees’
resistance to change by using threats or force.
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Earning:   Approval pending.