West Bengal Institute of Technology (WBIT) 2009-8th Sem B.Tech Computer Science and Engineering Computer Science -Industrial Management - Question Paper
CS/E.TECrt(CES/n'/ICE/'EE/EE';/-iE(0)/CT)/SEM-8/HU-802/09 3
iiNSltfEERi'NG & MANAGEMENT EXAMINATIONS, APiUL - 2009
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Time : 3-Hours ]
Full Marks : 70
GROUP - A ( Multiple Choice Type Questions )
Choose the correct answer for any ten of the following :
.10 x 1 = 10
i) Tut objective of Marketing Management is
a) to increase profite
b) te increase sales volume
c'j tc increase customer's satisfaction
L
d) none of these.
i!) Control chart for variables is
a) Fraction Defective Chart ( p-chart)
b) Range Chart( K-chart)
c) Number of Defects Chart ( c-chart)
di None of these,
iii) Under Selective Inventory Control, VED analysis defines'VED as
a} Value, Engineering and Design b'j Vital, Essential and Desirable
c) Volume, Economy and Demand
d) None of these.
iv) Financial Management deals with
a) satisfying the needs of the customers
b) ' proexireroe.nL and utilization of funds
e) training ana development of the employees dl designing user friendly products.
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v] According to Maslov/s Need Hierarchy, the last level of needs includes
a) Esteem needs b) Noads for foods, clothing & shelter
e) Need for self actualization d) Social needs. I j
vd) Essential element of TQM is
a) Meeting customers requirements
b) Continuous improvement
c) Empowerment of employees
d)' Ail of these. I vli) Productivity means
a) increase in output keeping input unchanged
b) increase in output increasing input
c) decrease in output decreasing input
d) none of these. f
viii) EOQ is a particular order size at which
a) carrying costs become minimum
b) ordering costs become minimum
c) total inventory costs become minimum
d) ail of these costs are minimum.
L<) FSN analysis is required to control
a) Quality of the product b) Inventory
c) Industrial disputes d) All of these,
a; In communicatin, barriers arisen from the linguistic capacity of the partit; Involved are called
--) Emotional barriers b) Semantic barriers
c) Organizational barriers d) Personal barriers.
xi) Inherent capacity which an organization can use to gain strategic advantages over its competitors is known as its
a) Strength b) Opportunity
c) Stability d) All of these,
xii) The fourteen principles oi management are given by
a) F. W. Taylor b) Elton Mayo
e) Henry Fayol d) Peter Drueker.
GROUP-B ( Short Answer Type Questions )
Answer any three of the following. 3x5- 15
Differentiate between Recruitment and Selection.
State the concept of six sigma.
How is Selling different from Marketing ?
Highlight the communication process.
Write down the basic, roles and functions of management.
GROUP -C ( Long Answer Type Questions )
Answer any three questions. 3 x 15 = 45
: a) State the main objectives of Trade Union.
b) Briefly discuss the functions of Trade Union. 7 + S
5. a) How is Maslow's theory related to ERG Theory ?
b) Highlight Uie mail; criticisms oi Herzberg theory 10 i- 5
>. a) A company uses 2000 units per annum of special studs in the manufacture of its products. The studs are procured from a local manufacturer at a basic priece of Rs. 1.0 each. The procurement cost per order is Rs. 20 and inventory-carrying cost is 20%. The supplier offers following discount on the basic price for order quantities of:
Order Quantity Discount
4 CO - 799 2%
800 - 1599 4%
1600 & above 6%
What quantity should be ordered to optimize cost ?
b) What are the two costs associated with inventory lacinagement ? 12 + 3
10. a) Classify the items into A, B and C categories ;
Item Annual consumption Pi'ice per unit
Description (Units) (Rs.)
1 3,000 200
2 6,000 20
3 200 500
4 200 12 50
5 350 9
6 6,000 25
7 4,000 10
8 3,000 7
b) Derive the basic formula for Economic Order Quantity far model without
shortage. 10 t- I
1 I. a) What are the different types of production system V
b) How does production planning differ from production control ?
c) Suite the functions of production planning. 4 + 5 + G
i2. Write notes on any two of the following : 2x7 ;;
a) Total Quality Management
b) Performance Appraisal
c) VED Analysis of inventory contol
d) BCG Matrix.
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