University of Mumbai 2007 M.Com Commerce (Part-II) , - Organisational Behaviour - Question Paper

M.Com. (Part-II) Examination, October 2007

Organisational Behaviour

Time : three Hours Total Marks : 100

N.B. (1) Attempt any 4 ques..
(2) All ques. carry equal marks.

1. (a) Bring out the basic concepts of organisational behaviour.
(b) How does organisational behaviour help in achieving corporate goals?

2. (a) Critically examine Hersey and Blanchard's Situational model of Leadership.
(b) elaborate the 'substitutes'and 'neutralizers' pfleadership?

3. (a) What is Motivation? How can motivation influence the behaviour of individuals in an organisation?
(b) discuss in beief Vroom's expectancy model of motivation.

4. (a) elaborate Group Norma? How do they develop?
(b) discuss in brief a few techniques for resolving conflicts.

5.Define stress. explain the different causes of stress and suggest a few measures for coping with stress.

6. (a) discuss the different barriers in communication. How can these barriers be overcome?
(b) What is non verbal communication? How can it b e improved?

7. (a) Outline the main resons for change in an Organisation. elaborate the different kinds of resistance to change?
(b) discuss any 2 organisational development techniques used in the world place.

8. Write notes on any 2 of the following:
(a) Human Resource Accounting (d) Johri Window
(b) Sources of Power (e) kinds of Conflict
(c) Organisational Politics

Earning:   Approval pending.