Utkal University 2010-1st Sem M.B.A Managerial Communication Skill & Development- Question Paper

2010
Time: As in Programme
Full Marks:100
The ques. are of equal value.
ans any 5 ques..

1. Write a note on the techniques of writing effectively.
OR
Write short notes on any 2 of the subsequent :
(a) E-filing
(b) Concepts of business communication
(c) File-movements

I (2yr) – MBA (DDCE) -2-MCSD
2. Wanted a Sales Manager for Polar Fans, Gaziabad, U.P. Fresh MBAs with good
career are needed to apply. Write a job-application letter along with a bio-data
to the Area Manager, Gaziabad, P.O. Box 650, U.P.
OR
explain the ways of over-coming the common mistakes in an interview.

3. explain how meetings and group discussions are very important for growth of an
organization.
OR
Write short notes on any 2 of the following:
(a) Dining etiquettes.
(b) Electronics etiquettes.
(c) Elevator etiquettes.

4. As the Sales Director of Fitness plus Centre, Bhubaneswar, draft a sales
letter to Business professionals selling them on your three wellness packages:
(a) The 3-day fitness weekend.
(b) The 7-day total fitness programme.
(c) The individualized corporate well-being programme.

OR
As the Purchase manager of Satyam Computers, 9, Naidu Road,
Hyderabad-500007, you had ordered 2 dozens Personal Computers from
Hindustan Computers Limited(HCL), 140, M.G. Road, Bangalore-500001.
When the consignment arrived, you obtained a few of the pieces in damaged
condition. Write a complaint letter to the Sales Manager of the company asking
for repair, replacement or compensation.
5. Write a note on the techniques of making an effective group discussion.
OR
Write short notes on any 2 of the subsequent :
(a) Process of group discussion.
(b) kinds of group discussion.
(c) Overcoming mistakes in group discussion.

Earning:   Approval pending.