University of Mumbai 2005-2nd Year B.E 1 sem Comnication Skills - Question Paper

(iv) His impeccable taste and sense of humour have helped his career, (remarkable;
unbelievable, flawless).

(b) describe the subsequent : 4
(i) Paralanguage (ii) Encoding (iii) Decoding (iv) Kinesics.

(c) Write short notes any 3 of the subsequent : 12

(i) Role of courtesy in a business letter.
(ii) Important points to be included in an adjustment letter.
(jii) Importance of reference number in business letter.
(iv) various ways of writing a tech. definitions.

5. (a) learn the passage and ans the ques. that follow :- 8

By collecting things man can provide free rein to his inborn greed. Whether the desire to collect
is inborn or not, it makes its appearance very early in life. Little boys collect coins, tags or
stamps. Children are more concerned with volume than with quality. They will proudly say that
they have 1000 stamps and go on counting and recounting them like a miser going through his
hoard. They even engage in a type of an exchange. Most of us grow out of this tendency. Those
who do not, become obsessed with their collection and throughout their lives go on adding to
them relentlessly. Those few who have made a successful job of collecting money, obtain new and
exciting 'toys' to buy : expensive antiques, rare pictures and autographed manuscripts change
the tags and cards of their childhood.
People who claim that they never collect anything often have the biggest collections of all. Tucked
away on the dark recesses of their houses, in the attics and cellars, there are masses of junk
which they would never dream of throwing away. "You never know when it will come handy",
they say as they relegate the broken chair to the attic. And so the collection grows. Tattered,
moth-eaten umbrellas, coats and photographs all obtain their way there, to join the ancient gramophones
and chandeliers.
Collectors, we are told, are useful and instructive. They very often are. But this claim is simply
a cover for man's uncontrollable greed : his innate desire to have, to hold, to count and rarely
to look at -

(i) In the 1st sentence the author says that -

1.
(a) Man is born greedy.

(b) Man likes to collect things.

(c) By collecting things man proves he is greedy.

Earning:   Approval pending.