Tamil Nadu Open University (TNOU) 2009 Diploma in Hospital Management – Communication skills. - Question Paper

26. Write briefly about the ten Principles of Leadership
Communication.
27. What do you mean by Telephone Etiquette?
28. elaborate the factors for success in Interview?
part C — (3 ´ 10 = 30 marks)
ans any 3 ques..
Long ans ques..
29. elaborate the components of Inter–Personal Skills?
Explain.
30. elaborate the guidelines for effective
communication?
31. Write the important parameters in Group
Discussion.
32. Write a letter to Shakespeare publications placing
an order for the Books needed for your studies.
33. learn the subsequent passage and ans the
ques. provided beneath :
Walt Disney (1901 — 1966) was 1 of the most famous
film producers in history. Disney 1st became known in
the 1920s and 1930s for creating such carton film
characters as Mickey Mouse and Donald Duck. He later
produced feature — length cartoons, films about wild
animals in their natural surroundings, and films
starring human actors. The Disney studio has won more
than 50 Academy Awards for its films and for scientific
and tech. contribution to film making.
Disney achieved 1 of his greatest successes in 1955,
when he opened Disneyland, a spectacular theme park
in Anaheim, California, U.S.A. Most of the exhibits,
rides, and indicates at the park are based on Disney film
characters.
Walter Elias Disney was born in Chicago. Illinois,
U.S.A. His family moved to Missouri, and he spent
much of his boyhood on a farm near Marceline. At 16,
Disney learned art in Chicago. In 1920, he joined the
Kansas City Film Ad Company, where he helped make
cartoon advertisement to be shown in cinemas.
In 1927, sound had been added to motion pictures and a
process for making films in colour was developed a few
years later. Disney and his assistants made imaginative
use of sound and colour. Disney given Mickey
Mouse’s voice. His cartoon Flowers and Trees (1932)
was the 1st film in full Technicolor.
From 1929 to 1939, Disney produced a cartoon series
called silly symphonies. Mickey Mouse appeared in
these and later cartoons, along with such characters as
Donald Duck, Goofy, and Pluto. Throughout his career,
Disney truly drew few cartoons. His genius lay in
creating, organizing, and directing the films.
In 1937, Disney issued the 1st full — length cartoon
film ever made, Snow White and the 7 Dwarfs. It
became 1 of the most popular films in History,
Disney’s later full — length animated films included
Pinocchio (1940), Fantasia (1940), Dumbo (1941), Bambi
(1942), Cinderella (1950), Alice in Wonderland (1951),
Peter Pan (1953), Lady and the Tramp (1955), and The
Jungle Book (issued 1967, after his death). In 1950,
Disney released Treasure Island, his 1st full — length
film using only human actors. Mary Poppins (1964),
which combines human actors with animation, probably
is the most successful of Disney’s later films.
ques. :
(a) Who was Walt Disney?
(b) Which cartoons did Disney create?
(c) When was Disneyland opened?
(d) When was sound added to motion pictures?
(e) When was Silly symphonies produced?
(f) Which was the most popular cartoon film?
(g) The spectacular theme park in Anaheim,
California, USA is called the ______________
(i) Kishkinta
(ii) Black Thunder
(iii) Disney World
(iv) Disneyland.
(h) Walt Disney was born in ______________
(i) 1966 (ii) 1901
(iii) 1951 (iv) 1953.
(i) Disney’s 1st film in full Technicolor was
______________
(i) Flowers and Trees
(ii) 7 Dwarfs
(iii) Donald Duck
(iv) Mickey Mouse.
(j) Walt Disney was a ______________
(i) Genius (ii) Fool
(iii) Dull head (iv) Clever boy.
–––––––––––

Earning:   Approval pending.