Tamil University 2009 B.Com T.Y, - M.P.P University - Question Paper

T.Y.B.Com Examination, March 2009 - M.P.P University ques. paper


Con. 29-09 KD-3954
(3 Hours) [Total Marks: 100

N.B. (1) All ques. are compulsory.
(2) Figures to the right indicate full marks.
(3) ans to both the parts should be written in the identical answer-book.

part I

1. discuss the meaning of any 7 of the subsequent terms in not more than 5 lines every. [14]
(a) Order (f) Job enrichment
(b) Scalar Chain (g) Decentralisation of Authority
(c) Flat Organisation (h) Assessment Center
(d) Policy (i) Management Audit
(e) Game Theory (j) Departmentation

2. ans any 3 of the following: - [14]
(a) Is management as Art of Science? explain.
(b) explain the contributions of scientific management in management.
(c) define the process of planning.
(d) discuss the techniques of non programmed decision making.
(e) explain the Graicunas theory relating to span of control.
(f) What is line and staff organistion? discuss its features.

3. ans any 3 of the following: - [14]
(a) explain the steps in selection procedure.
(b) State and discuss the kinds of interviews.
(c) defined the factors affecting motivation.
(d) describe leadership? discuss the traits of a successful leader.
(e) discuss any 4 kinds of traditional techniques of controlling.
(f) What is coordination? Examine the principles of coordination.

OR

4. Write short notes on any 3 of the following: - [18]
(a) Steps in MBO
(b) Formal and Informal Organisation
(c) Bases of Departmentation
(d) Employment Tests
(e) Group Discussion
(f) Herzbergs 2 Factor Theory.

part I

5. discuss the meaning of any 7 of the subsequent terms in not more than 5 lines every. [14]
(a) Human Resource Planning (f) Flexible Manufacturing System
(b) Refresher Training (g) Labour Productivity
(c) Economic Order volume (h) Statistical Quality Control
(d) 3600 Degree Appraisal (i) Test Marketing
(e) Product Design (j) Mass Production
6. ans any 3 of the following: - [14]
(a) What is Human Resource Development? discuss its scope.
(b) define off the job methods of training.
(c) discuss any 6 methods of performance appraisal.
(d) What is production management? discuss its scope.
(e) elaborate the essential characteristics of a good product design?
(f) explain in brief the methods of intermittent production system.

7. ans any 3 of the following: - [14]
(a) What is industrial productivity? discuss the techniques for improving the industrial productivity.
(b) What is ISO 9000? discuss the procedure to find ISO certificate.
(c) What is Total Quality Management? discuss its feature.
(d) explain the steps involved in Material Requirement Planning.
(e) What is inventory control? discuss ‘inventory carrying cost’ and ‘stock out cost’.
(f) discuss the concept of Quality Circle and Quality Assurance.

OR

8. Write short notes on any 3 of the following: - [18]
(a) Factor governing plan location
(b) Dimensions of Quality
(c) Human Resource Accounting
(d) Limitation of Performance Appraisal
(e) Routing and Scheduling
(f) Perpetual inventory control.

Earning:   Approval pending.