Symbiosis International Education Centre 2007 Post Graduate Diploma Business Administration Production planning and Operation Management(PGDBA) - Question Paper

year to year.

a) actual

b) false

Ans. B

17. _____________is effective only in big organizations.

a)Delegation b)controlling c)organizing d)Decentralization

Ans. Decentralization

18. select all that apply

Name the tactics used in the intensity of rivalry amongst existing competitors :-

a)____ Substitute products

b)____ Price competition

c)____ Advertising battles

d)____ Product introduction

Ans. B,c,d

19. select the accurate ans.

Under the climate of morale what is the outcome of broadening the interest of the

individual to include the whole group?

a) Recognition

b) Confidence

c) Satisfaction

d) Team-work

Ans. D

20. The service sector has expanded because of the virtual stagnation of the

__________ sector.

a)Technology b)Production c)information d)agricultural

Ans. Agricultural

21. select the accurate ans.

What is the set-up of an organization?

a) Structures

b) Communication

c) Relationships

d) Behaviour

Ans.

22. Match the following:

1. Producer services (6) 1. These are social and personal services

2. Consumer services (1) 2. This means contributing over half the GNP

3. Investment in education (4) 3. This means fall in demand for services

4. Trade cycle downturn (3) 4. This provide momentum to the service sector

5. This means increase in demand for services

6. This accounts for 70% of the sector

23. select the accurate ans.

Who introduced Emotional Quotient in the book emotional intelligence?

a) Daniel Goleman

b) Bennet Simon

c) Peter Drucker

d) Edward De Bone

Ans. A

24. select the accurate ans.

Who said, “Management is management of Men, Money, Machinery Materials and

Information?”

a) Peter Drucker

b) L. Appley

c) Anonymous

d) Kontz & O ‘ Donnell

Ans. C

25. select the accurate ans.

Just like planning, controlling process can achieve the objective and goals, if it is :-

a) Occasional

Earning:   Approval pending.