Symbiosis International Education Centre 2007 Post Graduate Diploma Business Administration Business Communication - Question Paper

a)____Sophisticated role
b)____Snap reactions
c)____Fear
d)____Smeared ink in newsprint
Ans. A,b,c
15. Match the subsequent
1. Risk (4) 1. Repairs damage
2. Resistance stage (1) 2. 2nd stage of stress
3. Diseases of stress (3) 3. Mental illness
4. Alarm stage (6) 4. Threat
5. 3rd stage
6. 1st stage of stress
16._________ communication occurs when superiors intimate messages to subordinates.
Ans. Downward
17. select the accurate ans.
The heading should be followed by number of names that are to receive the message in:-
a) Business letters
b) Agreements
c) Memo
d) Mail
Ans.
18. select the accurate ans.
Effective communication is dependent on
a) Sender
b) Receiver
c) Knowledge of receiver
d) Feedback
Ans. C
19. select all that apply.
As a leader subsequent is your responsibility to keep the discussion in :-
a)____Order
b)____Track
c)____Unlimited time till the discussion is over
d)____Control
Ans. A,d
20. Written communication is a direct communication.
a)True
b)false
Ans. B
21. select the accurate ans.
Public relations is maintained by printing :-
a) Brochures
b) Leaflets
c) House journals
d) Pamphlets
Ans. C
22. select the accurate ans.
People tend to procrastinate when they feel that the work is :-
a) Important
b) Unimportant
c) Useless
d) Most important
Ans.
23. select all that apply.
Parts of voice quality are :-
a)____Pitch
b)____Speed
c)____Volume
d)____Distance
Ans. A,b,c
24. The basic functions of any business organization are planning, organizing, staffing,
directing and controlling
a)True
b)false
Ans. A
25. select the accurate ans.
The beginning of a presentation has :-
a) Main body of presentation is broken into points
b) Outline of the presentation
c) Summary of the whole
d) Illustrating points with examples
Ans. B
26. The inside address of the letter and the address on the envelope are various
a)True
b)false
Ans. B
27. Policies and directives are more formal than other internal communication

Earning:   Approval pending.